Dynamics 365

Dynamics 365, upgraded, extended and connected.

Upgrades from older versions, portals, integrations and custom development, each delivered as a defined piece of work for a quoted price.

What we do on it

What we have delivered on Dynamics.

Upgrades and migrations

From older versions, and from other CRMs

We have upgraded clients from Dynamics CRM 2011 and 2013 to Dynamics 365, and moved others across from different CRM products using import tools we built ourselves.

Portals

A front door for the people outside

Portals for foster carers to keep their diaries, for event attendees to register and check in, and for candidates to register with a recruiter.

Integrations

Connected to everything else you run

Public wifi, membership cards, marketing platforms, a survey platform, Elasticsearch and web forms, including a custom Zapier connector.

Custom development

Plugins, workflows and flows

Custom plugins, workflows and Power Automate flows: weekly reports that build and email themselves, and a plugin that helps categorise incoming email.

GDPR and consent

Personal data kept within the law

Solutions that collect consent from contacts at each stage and keep it current, and that keep candidate data legitimate and up to date.

Sales

Dynamics 365 for Sales, made to fit

New forms and views, data brought in from other systems, and a link to your marketing solution, so the sales team has a CRM that matches how it works.

For teams that already run Dynamics

When the system has become hard to change.

If every release is a risk and nobody is sure what is in production, the problem is rarely the platform. It is the way changes are built, tested and released. We put that right: environments, source control, pipelines, automated tests and a release process.

Delivery put right →

Proof

A team with no unit tests taken from 0 to 90 per cent coverage.

Solution imports cut from two hours to 40 minutes for a team of thirty developers.

The first step

Start with a delivery health check.

One to two weeks on your Dynamics 365 or Power Platform estate, ending in a written report and a costed plan.